Communication

  1. Consultation Communication
  2. HIPAA-Compliant Text Messaging

Consultation Communication

  • Leadership: Jim Naples, MD (ENT)
  • Goal: To help identify barriers to communication during inpatient consultations and communications.
  • Results: Data is available demonstrating that several communication barriers exist on part of both referring and consultant physicians.
  • Status: Creating a curriculum to improve both calling and response to consultation requests that could be used throughout all residency programs

HIPAA-Compliant Text Messaging

  • Leadership: Jim Naples, MD (ENT)
  • Goal: To identify ways in which HIPAA-compliant text messaging is used optimally among residents and provide guidelines for usage.
  • Methods: Gather data through survey and focus group discussions to improve/optimize the use of HIPAA-compliant text messaging.
  • Status: IRB submission is underway. Currently meeting with TigerText representative and Uconn administration to discuss the concept.